SMILEY’S MALL STORE POLICIES

Florida residents are charged 7.5% sales tax.

We accept Checks, Money Orders, Visa or MasterCard.

 Return/Refund Policy

We happily accept returns on items which are NOT as detailed in our description and/or pictures. We want only happy buyers, so please read the descriptions completely before you buy. E-mail us with questions, if you have them, before buying.

Damaged Items

Buyers must email us within 1 business day of receipt of the item to report any damage or to have a Return Merchandise Authorization sent. Return shipping must be post marked within 2 days of receipt of authorization code or the package will have to be refused. ALL shipments must be unpacked and inspected on the day of delivery and any damage reported within 1 business day.

Shipping costs are non refundable and there may be a restocking fee of 20%. 

ITEMS SHIPPED AND REFUSED OR  RETURNED LATE OR RETURNED WITHOUT AUTHORIZATION WILL BE REFUSED.  OUR AUTHORIZATION CODE MUST BE WRITTEN PROMINENTLY ON THE FRONT ON OF THE PACKAGE!

Delivery Method  (US Mail - FedEx-UPS etc.)

Due to the wide variety of products we offer and the multitude of stores we are connected with our products may ship by UPS, USPS, FEDEX or any number of other services.

Delivery Timing.  (How many days for delivery from time order submitted.)

Unless the product is an import you can expect your order to arrive generally within 7-14 days by standard shipping. We can offer expedited shipping but keep in mind this can get quite expensive.